Legal & Policies

Privacy Policy

Last Updated: March 20, 2026

Welcome to Soulmate Matrimony. Your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, protect, and handle your personal information when you use our website, mobile application, and related matchmaking services. By using our platform, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

To provide you with the best possible matchmaking experience, we must collect basic personal data. This data is collected securely when you register or update your profile:

  • Personal Details: Name, gender, date of birth, age, email address, and phone number.
  • Profile Attributes: Photographs, marital status, physical attributes, religion, caste, occupation, and educational background.
  • Partner Preferences: Specific criteria and details regarding the type of partner you are seeking.
  • Usage & Technical Data: Device details, IP addresses, browser types, and interaction logs indicating how you navigate our platform.

2. How We Use Information

The information gathered is strictly utilized to fulfill our service of helping you find a meaningful, lifelong connection. Specific uses include:

  • Generating highly compatible matchmaking recommendations tailored to your profile and preferences.
  • Displaying your profile securely to potential matches within our verified community.
  • Facilitating communication tools (such as "Interests") while maintaining privacy boundaries.
  • Sending essential service updates, match alerts, and promotional offers.

3. Data Sharing & Disclosure

We deeply value your confidentiality. We do not sell your personal data to third parties under any circumstances. Your explicit profile data is shared only with registered and verified users within our platform to facilitate matchmaking.

We may, however, share strictly necessary data with trusted third-party service providers (e.g., highly secure payment gateways, SMS providers) solely for the purpose of operating the platform's core infrastructure. We may also disclose data if required by law or to protect our legal rights against fraudulent activities.

4. Profile Security

Soulmate Matrimony implements industry-standard security measures to protect your physical and digital data against unauthorized access, alteration, disclosure, or destruction. We utilize SSL encryption for all secure communications and employ advanced firewalls for our databases. However, please recognize that no method of transmission over the internet or electronic storage is entirely foolproof.

5. Your Privacy Choices & Rights

You have full control over your profile visibility and communication preferences. As an active user, you hold the right to:

  • Review, update, or correct the personal data maintained in your account at any time.
  • Adjust visibility settings, such as restricting photograph access to only accepted connections.
  • Opt out of promotional communications or newsletters via your account settings.
  • Delete or permanently deactivate your account, which will remove your profile from active circulation.

6. Contact Us

If you have any questions, concerns, or grievances regarding this Privacy Policy or how your data is explicitly handled, please do not hesitate to reach out to our team:

Email:privacy@soulmatematrimony.com

Phone:+91 98765 43210 (Mon-Fri, 9 AM to 6 PM IST)

Address:123 Matrimony Tower, Cyber City, Gurgaon, India